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General Practice (including Dental) Complaints Collection (KO41b)


BAAS Unique Ref: R00024:
Frequency: Annual


Background to the collection

The information obtained from the K041(b) collection monitors written General Practice (including Dental) complaints (by service area and type) received by the NHS each year. It also supports the commitment given in Equity and Excellence to improve the patient experience by listening to the public voice.

The data for Dental Complaints will be collected by the NHS Business Services Authority and passed to the Health and Social Care Information Centre (HSCIC) by a secure transfer.

The data for GP Practices will be collected via the NHS England Primary Care Tool and passed to the HSCIC by a secure transfer.


Launch and submission dates

PeriodLaunchedSubmission Deadline
1 April 2015 - 31 March 201619 May 201616 June 2016Dental
1 April 2015 - 31 March 201619 May 201616 June 2016GP Practices

These dates are provisional

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