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General Practice (including Dental) Complaints Collection (KO41b)


ROCR Licence: ROCR/OR/0081/005MAND
Frequency: Yearly


Background to the collection

The information obtained from the K041(b) collection monitors written General Practice (including Dental) complaints (by service area and type) received by the NHS each year. It also supports the commitment given in Equity and Excellence to improve the patient experience by listening to the public voice.


Launch and submission dates

PeriodLaunchedSubmission Deadline
1 April 2011 - 31 March 201230 April 201228 May 2012
1 April 2012 - 31 March 20132 April 201330 April 2013
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