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The national provider of information, data and IT systems for health and social care

Looking after your health and care information

Better information means better care

When you use health and social care services, the people looking after you will need to collect information about you and your care for different reasons

Your information is often moved around electronically to ensure your health and care professionals can get to it when they need it. We control many of the systems that allow this to happen.

Important information is also sent securely to us from wherever you receive care. This allows activities such as healthcare planning, medical research and clinical audit to be carried out. This is different to using information to support your care directly. Find out more about the information that we collect

Protecting your personal confidential information is central to all that we do, so we treat it with the greatest care and respect. It can only be seen by those who have a legal basis to see it and they must follow strict rules. It has to be kept safe and secure at all times.

We turn some of the information that is collected into charts and tables to help people who want to improve the NHS and social care (find out more in why information is needed). When we do this we are careful to take out any personal information that could identify you. You may see some of these statistics reported in the news and discussed in Parliament. We also provide facts and figures to patients when they are making choices about their healthcare.

We have produced a pdf icon guide to confidentiality in health and social care [1Mb] that explains what you can expect and the responsibility of health and social care organisations to keep your information secure. The guide is supported by pdf icon references [698kb] that provide more detailed information for those who handle confidential health and social care information.

We have completed a pdf icon 'Privacy Impact Assessment' [527kb] which tells you what the HSCIC does with personal information and what effect that might have on privacy. It also explains what steps the HSCIC takes to protect privacy. The Privacy Impact Assessment will be looked at every year to see if it needs to be updated.

For more information about us and to see the membership of our board, go to Who we are and what we do.

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