Ambulance Services - England, 2010-11 [NS]
This bulletin contains information about the ambulance services provided by the National Health Service in England. The information is collected from individual ambulance trusts and shows volume of activity and performance levels against required standards (eg. responses within 8 or 19 minutes). This includes information on emergency and urgent calls, response times and patient destinations.
This information is collected via the KA34 return; a copy of which is included at the end of the bulletin.
- The total number of emergency calls was 8.08 million, a 209,608 (2.7 per cent) increase over last year when there were 7.87 million.
- Of these, 6.61 million calls (81.8 per cent) resulted in an emergency response arriving at the scene of the incident, a 191,310 (3.0 per cent) increase over last year when there were 6.42 million.
- The percentage of category A incidents that resulted in an emergency response arriving at the scene of the incident within 8 minutes in 2010-11 was 74.9 per cent (74.3 per cent last year - see publication for notes on comparability).
- Of the 12 NHS organisations providing ambulance services, 7 met or exceeded the 75 per cent standard for 8 minute response times. Of the remaining 5 trusts, 4 exceeded 73 per cent with the other trust exceeding 72 per cent.
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