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NHS e-Referral Service

During final testing we identified an issue that may affect those provider trusts with exceptionally large worklists. These worklists will be particularly slow to load the first time users select them, however, loading times should improve on subsequent attempts. There are a number of things providers can do to manage large work lists - see issue and workaround number 17 on the pdf icon Summary of Known Issues [194kb] log. You should also visit the live service information page for a list of issues currently under review and estimated fix dates/times.

Resolved Issues

pdf icon List of resolved issues [285kb]

Feedback

Please let us have your feedback when you have had a chance to use the new service.

If you have identified an issue or you would like to provide feedback on the new system please go to the issues and feedback page for further instructions.

Referrers

Information and training to help you get started with making referrals in the NHS e-Referral Service, as well as guidance and help to make the most of the system. You can also learn more about the benefits and best practice.

Providers

Information and training to help you get started with adding your services to the NHS e-Referral Service, as well as guidance and help to make the most of the system. You can also learn more about the benefits and best practice.

Commissioners

Find out how the NHS e-Referral Service can help in clinical commissioning, and how the data can be used when making commissioning decisions and managing referrals.

Patients

To book your appointment and find out about choosing your hospital visit NHS Choices.

System Suppliers 

System suppliers can access the updated zip icon Data Dictionary - htm] [31kb] for the NHS e-Referral Service. If you require other technical documentation please visit the archived Choose and Book site.

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